About the Role:
Reporting to the Property Manager, this position supports the day-to-day operations of a property portfolio by ensuring administrative efficiency, financial accuracy, and exceptional tenant service.
What You'll Do:
- Act as the primary contact for tenant communications, addressing inquiries and coordinating service requests promptly and professionally.
- Support accounts receivable activities, including processing tenant payments, reconciling accounts, and preparing deposits and related financial reports.
- Assist in maintaining tenant records, lease details, and database updates to ensure accurate and current information.
- Prepare correspondence, notices, and communication materials for tenants, including move-in packages and general building updates.
- Collaborate with internal teams to process invoices, code expenses, and maintain up-to-date insurance and vendor documentation.
- Contribute to the preparation of monthly and year-end reporting, assisting with summaries and documentation for management review.
- Provide general administrative assistance, helping to streamline office operations and support special projects as needed.
- Post-secondary education in business administration, real estate, or a related field (or equivalent experience).
- 1+ year of administrative experience, ideally within property management, real estate, or a similar operational setting.
- Experience using Yardi 7 is a huge plus.
- Strong organizational and multitasking abilities, with a high level of accuracy and attention to detail.
- Excellent communication and interpersonal skills, with a proactive and service-oriented mindset.
- Proficiency in Microsoft Office Suite, particularly Excel and Word
- Ability to handle confidential information with professionalism and discretion.
This is a great opportunity to be part of a collaborative, professional, and fast-paced environment where no two days are the same. You'll gain exposure to property operations, financial processes, and tenant relations, while contributing to a team that values growth, service excellence, and continuous improvement.
